Question: Can the Account Descriptions be changed?
Answer: If you are part of a diocese, the diocese allows or restricts permissions for changing Account Descriptions. If the Description shows a white background you may edit this field. If not, as in the example above, you must contact your diocese and ask them to update it for you.
Please Note: Sometimes the restrictions are for certain types of accounts and for others, modifications may be made.
If you are not part of a diocese, you may update the Account Description as long as your login credentials have permissions to do so. If not, you may need to ask someone with Administrative Access to update the Description.