Employee W-2 is incorrect or is not generating
In order to generate a W2, several things must be in place:
- The employee must be in Payroll system
- W-2 must be selected for the Tax Statement in Employee Tax Data Tab.
- There must be at least one Pay item in the Pay Description column in the Employee Pay Data Tab.
- If no actual paychecks have been generated through ConnectNow Accounting due to a mid-year system move, start-up totals must be entered for this employee
After following the above steps for each employee for whom a W-2 did not generate, go to Payroll, Forms, and select Edit Employees W-2 Information. At the bottom of the screen, click the Reprocess All button. You should see the employee(s) you just added/updated using the above steps.
For more information on W-2/W-3 Form processing, click on the following link: W-2/W-3 Processing