How to print a check which was marked as printed but was not printed
If you need to print a check but have already closed out the check PDF and marked the check as having printed:
- Check the downloads file in case your computer automatically saved the file there. Otherwise, you have only two option: delete the check or void the check.
- If you delete the check, you may go into checks and start the create/print check process over for the existing bill.
- If you void the check, you have the option to make a copy of the original bill and then continue to print the check for this new bill.
The delete option is only available if your login has the delete privileges. Privileges are set up and managed by your System Administrator and support is not authorized to change or update them.