To remove a recurring donation: What the admin at the church can do
- Log into the Logos Dashboard and Select Church Community
- Select Contribution Directory, then By Contributions and then Mark Recurring Donations & Gifts. This will only list the contributions that have been initiated in the year that is displayed in the upper right side of the screen. Make sure you bring up each year (on the right top) where a contribution may have been initiated.
- Click on the name with the Contribution you want to change and the following pop up will display:
- Mark Cancel Gift. Please note: if you cancel this on the date the next contribution was scheduled, the contribution will still go through. I suggest giving it a three day window. In otherwords, you must cancel this at least three days before the next scheduled transaction, or the transaction may go through anyway.