PROBLEM: You have a contributor prepaid their pledge last year, but you don't see the prepayment on this year's Pledge Reports or Contributor Statement.
SOLUTION: Click Find People. Click the Go To Person button at the top of the Find screen and choose the Pledge Tab. Now find the contributor with the missing prepayment.
The system will take you directly to that contributor's Pledge Tab. Click the up arrow at Fund and choose the fund to which the contributor had the missing prepayment.
If the Pledge Beginning Date was the same year that the contribution was made, click into the History tab and add the amount of the missing contribution in the correct year. If your Pledge Beginning Date was prior to your current contribution year, then you have a Multi Year Pledge. The system will look at the contributor's history when calculating the balance of the pledge. You can alter historical records as needed (whereas current year contributions would need an "adjustment entry").