CMS Contributions - Contributor Statement - Address Doesn't Print Even Though It's Entered

Reminder: CMS Support ends 12/31/2018 or as paid until no later than 6/30/2019

PROBLEM:  When printing Contributor Statements, the name and address of the contributor is missing, even though the Statement Name and address appear properly entered on the screen.


SOLUTION: From the CMS Membership System, click Find People and find that Contributor's Household record.  

Go to the Alt Address tab.

There is a missing Beginning Date or a missing Ending Date on the Alt Address tab.  Either enter a date in that empty field, or clear the Alt Address if no longer in use.

The statement should now print correctly!

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