Reminder: CMS Support ends 12/31/2018 or as paid until no later than 6/30/2019
PROBLEM: When printing Contributor Statements, the name and address of the contributor is missing, even though the Statement Name and address appear properly entered on the screen.
SOLUTION: From the CMS Membership System, click Find People and find that Contributor's Household record.
Go to the Alt Address tab.
There is a missing Beginning Date or a missing Ending Date on the Alt Address tab. Either enter a date in that empty field, or clear the Alt Address if no longer in use.
The statement should now print correctly!