CNG - Settings: Giving Portal Settings

Settings: Giving URL, Donation Page Options…

The Settings tab will allow you to customize your users’ giving experience.

Go to the Organization drop down located in the top right-hand corner of the screen and then click on Settings.

NOTE: if you do not see the Settings option under the Organization tab in your control panel, please contact the primary manager for your online giving account. Your user permissions will need to be updated to include this option.


 (1) Allowing Giving to Multiple Funds in One Donation

Be sure to answer “Yes” to “Allow Giving to Multiple Funds in One Donation” so your donors can give to more than one area within a single transaction.

(2) Allow Quick Give: this option allows users to make a one-time donation without registering/logging into a donor account.

(3) Allow Pledges: allows a donor to specify a pledge amount within their donor account which will be tracked with their donations throughout the year.

(4) Allow Installments on Scheduled Giving: when this option is set to “No” all recurring gifts will continue to process indefinitely until cancelled.  When this option is set to “yes” donors will choose the specific number of installments (instances) and when all installments have processed the recurring gift will end.

(5) Donor Covers Fee: allows the donor to increase the donation to include the processing fee. For example, if your plan has a 3% transaction fee for card donations, you would type this percentage into the percentage box after clicking “Yes” to enable this feature. This would mean a $100 donation would increase to $103 to compensate for the processing percentage. NOTE: This does not apply to per item fees and is not dynamic between card and ACH/eCheck giving screens; the percentage typed into the percentage box will appear on both the card and ACH/eCheck screens.


In Settings you will also see a section in the middle of the page titled “Important Links”. This is where you will find your organization’s unique web address to your Donor Portal (giving page).  This is the link you will integrate into your website to direct your donors to your giving page.



Have more questions? Submit a request



Please sign in to leave a comment.