How to cancel a recurring gift in My Own Giving
If a Giver is an Independent Giver, versus a Managed one, they will have to cancel their Gift themselves. If they are a Managed Giver, a parish Admin can launch their account and cancel the gift.
Either way, follow these steps to cancel the gift:
- Have the Giver log in to their Online Giving Account and go to "My Active Online Giving" in the menu on the left-hand side.
- They will be sent to their list of Active Gifts. Have them select the "Edit" button at the very end of the row for the gift to which they would like to make changes.
- When the Gift details display, a button on the bottom right labeled "Cancel Gift" displays also. If they click this, the Gift will be canceled.