CNG - Reports: The Processing Fee invoices/reports (AKA: Billing Report for ACH Fees)

How to find the "Billing Report (Payment Brands)" in ConnectNow Giving

 Processing fees can vary, and depend on who the processor is, a customer (merchant) will either receive a separate processing bill every month via mail or email, or they will be able to go into ConnectNow Giving and get a copy of an invoice or report that covers all the fees.


1.)  To locate this report, go to "Reports" and to "Canned Reports".


2.)  In canned reports go to the "Other" section and click on the "Billing Report (Payment Brands)"


3.) You will then be brought to the "Billing Report (Payments Brands)".  You must put in a date range to filter for the Processing Report and hit "Search".


4.)  A line item with a batch ID, Date, Amount Charged, the account type that was charged for the total bill, and the Transaction types that were processed will show up.


5.)  Hit the "Action" key and choose the "View Details" option to see the items on the bill.



6.) You will then see an itemized list of transaction dates, and the amounts processed with their processing fees.



7.) You can now "Export" or "Print" this itemized report as needed for your records and convenience.

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