PSG Reports - Billing Report: How to view your organization's processing fees

How to view your organization's processing fees

Processing fees are incurred for each online transaction and can vary depending on who the processor is. Fees may be disclosed to a customer (merchant) via one of two methods:

  • through a separate monthly processing bill received through the mail or email
  • through an invoice or report generated through your Giving software (shown below)

Currently, there are two ways to get a processing fees report: Using the Deposits Report or the Canned Reports.

 

Deposits Report

  1. Go to Reports → Deposits.
    Reports_Deposits.png
  2. Enter a date range and click Search.
    billing_report.png
  3. Click View Transactions.
    Processing-Billing_View-Transactions.png

  4. You will then see an itemized list of transaction dates and the amounts processed with their processing fees.
    Billing_BatchID_Payment-Brands.png
  5. You may "Export" or "Print" this itemized report as needed for your records.

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Canned Reports

  1. To locate this report in your Giving software, go to Reports  → Canned Reports.
    Canned_Reports.png
  2. Click on the Billing Report (Payment Brands).
    Donations_Report.png
  3. Enter a date range and click Search.
    billing_report.png
  4. Click View Transactions.
    Processing-Billing_View-Transactions.png

  5. You will then see an itemized list of transaction dates and the amounts processed with their processing fees.
    Billing_BatchID_Payment-Brands.png
  6. You may "Export" or "Print" this itemized report as needed for your records.

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