How to view your organization's processing fees
Processing fees are incurred for each online transaction and can vary depending on who the processor is. Fees may be disclosed to a customer (merchant) via one of two methods:
- through a separate monthly processing bill received through the mail or email
- through an invoice or report generated through your Giving software (shown below)
Currently, there are two ways to get a processing fees report: Using the Deposits Report or the Canned Reports.
Deposits Report
- Go to Reports → Deposits then select Billing.
- Enter a date range and click Search.
- Click View Transactions.
- You will then see an itemized list of transaction dates and the amounts processed with their processing fees.
- You may "Export" or "Print" this itemized report as needed for your records.
Canned Reports
- To locate this report in your Giving software, go to Reports → Canned Reports.
- Click on the Billing Report (Payment Brands).
- Enter a date range and click Search.
- Click View Transactions.
- You will then see an itemized list of transaction dates and the amounts processed with their processing fees.
- You may "Export" or "Print" this itemized report as needed for your records.
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