How to view your organization's processing fees

This article answers the following questions:

1. Why was our church charged an ACH Debit from our checking account where we normally receive money from transactions?
2. How do we find out how much our processor is charging us for our transaction fees from credit/Debit transactions?

Processing fees can vary, and depending on who the processor is, a customer (merchant) will either receive a separate processing bill every month via mail or email, or they will be able to access an invoice or report through ParishSOFT Giving, that covers all the fees.

1. To locate this report, go to Reports  → Canned Reports.
   

2. In Canned Reports go to the Other section and click on the Billing Report (Payment Brands)
   

3. In Billing Report (Payments Brands), you must put in a date range to filter for the Processing Report and click Search.
   

4. A line item with a Batch ID, Date, Amount Charged, the Account Type that was charged for the total bill, and the Transaction Type displays.
   

5. Click the Action key and choose the View Details option to see the items on the bill.
   

6. You will then see an itemized list of transaction dates, and the amounts processed with their processing fees.
   

7. You can now "Export" or "Print" this itemized report as needed for your records and convenience.