How to configure a Google Account to facilitate using Gmail to email through ParishSOFT Family Suite
After a parish has had their custom Gmail domain (or a new user using a regular Gmail account) configured into ParishSOFT Family Suite, there a couple of changes that need to be made within the Google Account itself.
There are two settings in the Google Account settings that need to be set a certain way in order to successfully send mail through ParishSOFT Family Suite.
- Set 2-step verification to Off
- Set Allow less secure apps to On
Below is the section of the Google Account settings (different than Gmail settings) where these options can be found:
The 2-step verification is near the top of the Sign in & Security page.
On the Sign in and Security page, scroll down to find "Allow less secure apps."
Once those settings are changed the user should be able to email out of Parishsoft Family Suite.
If you set the above settings and are still receiving the message: "The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.5.1 Authentication Required," log in to their Gmail account. There will be a warning at the top that a login attempt had been made which you can then click "Yes, allow it;" and then try the email again. It should work after that.