How do I change a batch total in a batch that is not closed?
In order to change a batch total on a batch that is not closed, you will first navigate to the Batches page under the Offering Tab.
Next, you will search for the batch in which you want to edit. The batch may be in the status of open, Quick Entry, or Committed. If you used the Quick Entry Posting method to post your contributions, try searching by the Quick Entry Status or Committed.
Once you find the batch that you would like to edit, click on the pencil (edit) icon next to the status name.
Your batch details will display, click on the Edit button
You will be permitted to change any of the information within the batch. You will need to edit the Cash Total, and then give a reason on why you are changing the total. When you have finished, click the Save button.
The Batch detail page will display again. Make sure you click the Close button when you want to leave the batch.