How to change a batch total in a batch that is not closed
In order to change a batch total on a batch that is not closed, you will first navigate to the Batches page under the Offering Tab.
Next, you will search for the batch you want to edit. The batch may be have the status of Open, Quick Entry, or Committed. If you used the Quick Entry Posting method to post your contributions, try searching by the Quick Entry Status or Committed.
Once you find the batch, click on the pencil (edit) icon next to the status name.
Your batch details will display; click the Edit button
You will be permitted to change any information in the batch.
- Edit the Cash Total.
- Give a reason.
- Click the Save button.
The Batch detail page will display again. Make sure you click the Close button when you want to leave the batch.