PSFS Administration - Manage Staff: How to reset staff passwords and update staff usernames from within Family Suite

How to reset staff passwords and update staff usernames from within Family Suite

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  1. Under Administration, select Manage Staff.
  2. Find the user's staff record and click on their name.
  3. Choose the Assignments tab and then Edit Details.
    edit_staff_record_details.png
  1. To change the staff credentials, do the following:  
    • Check the email address and make sure it's accurate. If not: 1) Click into the email address field and update it. 2) Click the Save button at the bottom. 3) Click Edit Details again.
    • To update the username: 1) Click into the Username field and update it. 2) Click the Save button at the bottom. 3) Click Edit Details again. 
    • To update the password:  Click the Reset Password button. staff_username_-_staff_email_address_-_staff_password.png

      • You will get an alert telling you that the password reset email has been sent.  Click OK.
        password-sent_ok.png
  1. Click Save & Close.
    Save_and_Close_Staff_Record.png

    You should receive an email with a temporary password pretty immediately. If it doesn't come through, try checking your spam or junk folder. 

    Although the temporary password may be shorter the permanent password must have 6 digits and it must contain at least 2 numbers.

 


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