How to Reset Staff Passwords from within Family Suite:
1. Under "Administration", Select "Manage Staff".
2. Find the user's staff record and click on their name.
3. Choose the Assignments tab.
4. Click Edit Details.
5. Click the Reset Password button. You will get a notice saying that an email has been sent to your email address.
6. You will get an alert telling you that the password reset email has been sent. Click "Ok".
7. Click Save and then you can Close the Staff Profile.
You should receive an email with a temporary password pretty immediately. If it doesn't come through, try checking your spam or junk folder.