OLG Administration - Donor Error Message: Donor's payment/donation/gift was denied due to a Front-End Error

Donor's payment/donation/gift was denied due to a Front-End Error

Front-end errors indicate that the donor's financial institution (Bank and/or card issuer) has declined the transaction, usually but not always, due to an issue with the payment method.

Gateway Error means the transaction failed after looking valid to our front end site. This could happen due to Insufficient funds, Fraud, account canceled, a bank error, or similar types of issues.

The only way to fix this is for the donor to speak with their financial institution.

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