How to send email through ParishSOFT Family Suite
ParishSOFT Family Suite doesn't actually send email itself. Instead it forwards email messages through the server you already use to send email.
Servers that send email are called SMTP Servers. Before you can send email through Family Suite, ParishSOFT Support has to enter your SMTP server settings into Family Suite. After that, you need to enter the mail server and email address for each staff member (different staff members can use different mail servers). Once those steps are done, the staff member can use their normal email username and password to initiate email through Family Suite.
This article covers the first step--making sure your mail server settings are in Family Suite.
ParishSOFT has preloaded the most common mail servers into Family Suite:
If the staff member's email address is listed above, note the mail server and go to the article Tips & Tricks: details on SMTP server settings.
- Domain Name (the part of the email address after @)
- SMTP Port (a number)
- SSL or TLS Required? (These are security protocols some email servers use)
- SMTP Server Address (This is the mail server that will actually send the mail).
Note: Often, if you know your domain name, you can search the web for the additional information requested. The links will take you to information for AT&T, Google, and Yahoo. Otherwise, you will need to contact your email provider to obtain the requested information.
Tips & Tricks: details on SMTP server settings. The next step once your server settings are entered.
What is a mail server? is an external article which explains how all of these pieces work together to make it possible to send an email through your ParishSOFT program using your email provider.