CNFS-Family Directory: Edits Do Not Save

 

Issue: Attempting to edit Family Group (for example) and Delete Envelope Number, Changes Will Not Save.

 

Environment: CNFS

 

Resolution: Replace the Envelope Number with 0 (zero), then make your change (in this case Family Group to "Inactive").

Then "Save and Close."

 

Cause: Left a null in the envelope field which is bad.

 

*To be used for technical issues- not answering how to use the software questions 

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