CNFS-Family Directory: Edits Do Not Save


Issue: Attempting to edit Family Group (for example) and Delete Envelope Number, Changes Will Not Save.


Environment: CNFS


Resolution: Replace the Envelope Number with 0 (zero), then make your change (in this case Family Group to "Inactive").

Then "Save and Close."


Cause: Left a null in the envelope field which is bad.


*To be used for technical issues- not answering how to use the software questions 

Have more questions? Submit a request



Please sign in to leave a comment.