PSG Donors - Email and Password: Changing or Resetting a donor's password / email address

How to change a donor's password/email address

To reset or change a donor account's password or email address:

  1. Look them up in the Donor tab
    Donors_CNG.png
  2. Select Action
  3. To change their email address Select Edit Profile or to reset their password go to View Transactions instead of Edit Profile.
    Info.png
  4. At the top of their profile select Login As Donor »
    Login_as_Donor.png
  5. Select "My Account"
    My_Account.png
  6. Select [Edit my Information]
    Edit_My_Information.png
  7. Select (Update Password) > input a temporary password 2 times > select Submit.
    Update_Password.png
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