How to change a donor's password/email address
To reset or change a donor account's password or email address:
- Look them up in the Donor tab
- Select Action
- To change their email address Select Edit Profile or to reset their password go to View Transactions instead of Edit Profile.
- At the top of their profile select Login As Donor »
- Select "My Account"
- Select [Edit my Information]
- Select (Update Password) > input a temporary password 2 times > select Submit.