How to change a donor's password / email address
To reset or change a donor account's password or email address:
1. Look them up in the Donor tab
2. Select Action
3. To change their email address Select Edit Profile or to reset their password go to View Transactions instead of Edit Profile.
4. At the top of their profile select Login As Donor »
5. Select "My Account"
6. Select [Edit my Information]
7. Select (Update Password) > input a temporary password 2 times > select Submit.