PSG Settings - Text Giving: How to add Text Giving to your account

How to add Text Giving to your account


How to set up text giving

Getting Started:

  1. Go to the Settings menu in the top right corner of the page,  
    and choose the option for Text Giving.
  2. Check the box that says “Enable Text Giving”
  3. Type your area code in between the parentheses then click Search. From the list of displayed numbers, click on the desired number.

  4. If you are a multi-campus organization using the same Tax ID, then select by which part of the organization the TTG number should be used.
  5. Set up a Text Confirmation Message for donors. It is texted so there is a 160 character limit. 

  6. "Do you want your donors to be able to give to a fund not in your settings?" - Set this to No
  7. Click Save Settings to save your number and settings, and to enable the Text Giving feature.
Once the Text Giving Number has been saved, your donors can begin using it immediately. Just distribute this number to your donors, and you’re ready to receive text donations. 


How it works

Text Giving is a powerful and convenient way for your donors to give to your organization.  Below is an explanation of how Text Giving works and how to get started:

  1. Your organization will be assigned its own unique 10-digit mobile number from your local area code to use with your text-to-give account. It’s important to note that this number is unique to you and is not shared with any other customers.  Your donors will be able to save this number to their phone’s contact list for easy access.
  2. To make a donation, your donors will text an amount to your unique mobile number.
  3. The first time a donor texts your text-to-give mobile number, they will receive a response text from our service prompting the donor to register via a secure registration link. This link will load a secure registration portal that is completed through the donor’s mobile browser and will assign their mobile number to your organization and allow them to provide the credit card number they would like to use for text giving.
  4. Donors will get a text confirmation that their donation and registration was successful.
  5. Donors who text donations and donate online (or through the mobile web interface) will have all of their history tied to their account.
  6. The next time the donor wants to text a gift, they simply text the amount to your number; their card information is stored securely within our service. There is no need for the donor to re-type card information every time they give via text.
  7. Text donations are NOT settled by their cellular service carrier. Text donations are processed and settled by your existing account with us. These transactions will settle in the same manner and speed as your online donations



Text Giving Fees:

  • There is no setup fee.
  • Monthly Fee: $5.00 per number.  If you only have one Text giving number, then the price is only $5.00/month.
  • No additional transaction fees are added to your account.  Your donations through text giving process at the same rate as your other online donations.
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