An account with shortcut xxx does not exist or has been archived
When trying to import a file, you get the following error message: "An Account with the Shortcut XXX does not exist or has been archived. The transactions cannot be created for this payroll".
You should verify whether the account exists or is archived. If it exists and is active, more than likely you have a formatting problem in your spreadsheet.
For example, your shortcut code is 581, but the Excel spreadsheet shows 581.00 In this case, the cell was formatted as a number which added a decimal and two zeros. Using the general format would resolve this example.