How to correct contributions that are in a closed batch
Since you cannot re-open a closed batch to make changes including deletions, you must reverse the original batch by creating a "Correction Batch."
Steps for creating a correction batch: (see screenshot below)
- Create a new Detailed Posting Batch (named the same as the original with "Correction" at the end of its name)
- Re-enter ALL the incorrect contributions identical to the original incorrect postings (same date, fund, family, and amount) except.. use negative amounts. This will make it look like the posting never happened.
- Then, in the same correction batch, add all the contributions again. This time with all the corrected information.
This correction batch should have pairs of contributions: One negative $$ amount with incorrect information; and one with positive $$ amount with correct information.
The software will identify that a correction has been made and once the correction batch is closed, the only contribution that will show to the giver is the corrected one.
Batch Description: Same as the original with the word Correction at the end
Fund: Use the fund that should have been used in the original batch
Cash Total: Since you will be adding transactions that balance each other out to 0.00, leave the Cash Total as $0.00
Date Opened: Today's date may be used for this. The transaction dates will match those of the original transactions.