Next, search for your donor by name. We recommend starting your search with the donor’s last name and then refining your search further if needed:
- Enter your donor’s last name
- Click [Search]. If you have too many results, add their first name and click [Search] to further refine your results.
- Locate your donor’s recurring transaction then click on the [Action] dropdown
- Click on “Disable” to cancel this recurring gift.
Once a recurring gift has been cancelled it will no longer process.