Search for your donor by name. We recommend starting your search with the donor’s last name and then refining your search further if needed:
- Enter the donor’s last name
- Click Search. If you have too many results, add their first name and click Search to further refine your results.
- Locate your donor’s recurring transaction then click on the Action dropdown
- Click Disable to temporarily disable this recurring gift.
Once a recurring gift has been Disabled it will not process unless you Enable it again. To permanently disable a gift you can delete it from the Donor portal.