Please define the Organization Name and Address, and Contact Information in Preferences > Banking > IRS & State Forms. Informatioon is required to define IRS Forms.
Although you may have had all of the correct information filled in in the past, you are getting this error now. To resolve it, go to Preferences, Banking, IRS & State Forms. Fill in all of the information including the email address and save it.
Now, process your W-2 forms again.
Make sure each field filled in below is also filled in on your IRS & State Forms Contact Information form. Every field with a check mark must be filled in.