Why Can't I Close a Batch?
One reason you can't close a batch may be because you are not the batch owner. If this is the case, you will receive an error message saying that you aren't the owner and you can check who is in the Batch Details:
1. Go to Offering → Batches → Search for the batch → Select the little edit icon next to the batch:
2. Then you'll see the owner:
You will have to contact the batch owner to close the batch for you or anyone with an Organization Admin privilege.