CNFS Offering - Reports: "Unknown" displaying on Family Info in Contribution Statements

These are the steps on how to find the unknown families that are displaying in the contribution statements.

  • You can do this by looking at the families that are placed before and after the unknown family, then go to the family list, and select the family between the 2 other families. 

  • From there you will need to update their address, and Mailing Name. This will correct the unknown name from showing up in the statements. 
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