How to find the families that are just displaying an address in the contribution statements
This is also how to resolve missing names in other reports
- Look at the families that have statements before and after the unknown family; then go to the family list, and select the family between the 2 other families.
- Alternatively, you can search the Family List by other data available, such as envelope number, address, etc. by clicking the drop down arrow on the search bar.
- Once you locate the family, make sure the Auto Fill area of the Family Details page is populated. The name should now appear on the statements, as well as other reports and mailing labels.