- From the Donor Reports page, click the Configure button (gear icon) in the upper right of the screen.
- Select Filters. To determine what is being included/excluded on the donor reports due to filters, you must look at both Filters: Contribution Types and Other Filters.
Contribution Types
- The tab for Include Payments Types is the first to display.
- If no payment types are selected, the PDF report will be blank, and the Excel report will render the message, "No Data available for the parameters you requested."
- Simply mark the payment types you use when entering contributions and this should solve your problem. If you are unsure, select to include all contribution types.
- Then select the Other Filters or select Save & Close.
Other Filters
- To get all records with contributions that match the other criteria you entered on your Donor Report page, select all of these options:
- Include Families with blank street addresses
- Include Families with blank or invalid zip codes
- Include Families with Send Mail unchecked
- Include zero dollar contribution line items
- Include non-tax-deductible contributions (Do not check for end-of-year contribution statements.)
- Uncheck any that you would like to exclude
- Select Save & Close to save your changes.
Include Fulfillment Methods
- The third tab is where users select Report Filter Fulfillment Methods:
- All Fulfillment Methods can be marked
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