When I close my batch it no longer creates a deposit in accounting or it gives an error that it doesn't recognize my account
Most of the time, this means that the person associated with the ParishSOFT Accounting deposit has changed the password they use to access the accounting module.
It is necessary for them to re-add their password in the Family Suite → Administration → Manage Staff record of the person who closes the batches. Once the staff record is displayed, click the edit button at the bottom and then the gear button to the right of Offering. Then, simply enter the updated password and click save. See How to set up a staff record for PSA Integration privileges.
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