PSG Forms - Form Manager: How to resolve the error, "Form Loading Failed. This form is not available. Please contact your organization's Administrator"

How to resolve the error, "Form Loading Failed. This form is not available. Please contact your organization's Administrator"

You may see this error if the primary giving form for your organization has been deleted.  See the instructions below to correct this.

Form_not_loading.png

 

 

 

 

 

 

  1. Go to Forms Manager and make note of the name of the form you want. In this example, it is Give Gift.
  2. Go to either Settings → Edit your Giving Portal Settings or to Settings → Design and choose the correct form.
    2020-04-16_12-34-05.jpg
  3. Click Save at the bottom and then use the direct link to your giving site to confirm it's working.

 

 

 

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