Why a parish is missing from the On Behalf Of dropdown menu
If a member has submitted a pledge on behalf of a parish that is not available in the On Behalf Of dropdown menu, it is likely because of the following two things:
- There are no goals entered in the fund for that parish
- The DM Option in Settings is set to only show OBO parishes with goals.
This may be fixed in one of two ways: 1) Update the setting (see below) or 2) Add a goal for the parish.
- Go to the Settings page.
- Using the Navigator Bar, select Settings.
-or- - Using the Settings Card, select Go to Settings.
- Using the Navigator Bar, select Settings.
- The default Administration page will display.
- If you want all parishes to be available in the On Behalf Of dropdown, even if they don't have a goal for a fund, unmark the option (circled below) and click the save action icon.
- Any options marked on this page will apply to all batches/funds/pledges. You cannot set up these options for individual batches/funds/pledges.
*OBO - on behalf of
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