Why we don't recommend using the back button or the forward button when using the software

Using the back button or the forward button on your browser may not cause any issues. However, periodically it does. Because of this, we discourage you from doing so.

Here are some of the issues that have been reported.

• It has been known to cause the merging of new entries with old entries especially with the new Redis and StickyIP. 
• On occasion, the session ID has been "lost" when using the back or forward arrows which has, in some cases, caused the merging of transactions.

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Updated June 26, 2023 14:49