PS Support - Primary Contact: How to update the primary contact for your software support

How to update the primary contact for your software 

If the primary contact is no longer with the church, have the pastor submit a written request on church letterhead and sign it. 

The request should include:

  • Church Name, Address, and zip code
  • Current Primary Contact
  • New Primary Contact
    • First and last name
    • Email Address
    • Phone Number
  • Org ID
    • The ID is in the upper right corner below log out. 

Please make sure the note is on church letterhead, signed by the pastor, scanned and emailed as follows:

Attach the request to your reply to the email you received or send it directly to 


Related Articles

How to remove a user in ParishSOFT Accounting

How to add a new ParishSOFT Accounting user and set up permissions 


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