How to disable or delete a donor's recurring gift 

1. Click Reports → Recurring Gifts 
   
   
2. Search for the donor by name.  We recommend starting your search with the donor’s last name and then refining your search further if needed.
   
   • Enter the donor’s last name
   • Click Search.  If you have too many results, add their first name and click Search to further refine your results.
   • Locate your donor’s recurring transaction then click on the Action drop-down.
3. From the Action ellipses menu, select End Recurring.
   
4. Check the Check-box for "I Understand" → End Recurring
   
   
   • Note: A recurring gift cannot be suspended. The gift would need to be canceled then a new gift created.