How to view your organization's Administrative fees
As we continue investing in tools to help you grow, we've made updates to our pricing structure, effective January 1, 2025. These adjustments ensure we can maintain and enhance the exceptional service and solutions you've come to rely on.
- Visa, Mastercard, and Discover: your flat rate of 3.10% + $0.47 per transaction will be adjusted to 3.30% + $0.67 per transaction.
- PayPal: your flat rate of 3.05% + $0.42 per transaction will be adjusted to 3.25% + $0.62 per transaction.
- Amex: your flat rate of 3.65% + $0.47 per transaction will be adjusted to 3.85% + $0.67 per transaction.
- ACH: your flat rate of 1.10% + $0.47 per transaction will be adjusted to 1.30% + $0.67 per transaction.
Administrative fees are incurred for each online transaction and can vary depending on who the processor is. Fees may be disclosed to a customer (merchant) via one of two methods:
- through a separate monthly processing bill received through the mail
- through an invoice or report generated through your Giving software (shown below)
To get a Billing report that includes all fees, use the Deposits Report.
Deposits Report
- Go to Reports → Deposits then select Billing.
- Enter a date range and click Search.
- Click View Transactions.
- You will then see an itemized list of transaction dates and the amounts processed with their Administrative fees.
- You may "Export" or "Print" this itemized report as needed for your records.
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