How to create a new ACH file after finding a mistake in the original

The resolution depends on whether the file was sent to the bank.

1. Click the following link if the ACH file has not been sent to the bank
2. Click the following link if the ACH file has been sent to the bank

The ACH has not been sent to the bank or the bank agreed to delete it

• Click the following link if the Payroll is open
• Click the following link if the Payroll is closed

.

The Payroll is open 

1. If an error was made, void the ACH Payroll Check by going to Edit Paychecks.
2. If a record is incorrect or an employee was not selected, update the incorrect record in the same Payroll Process
   • select the missing employee (if applicable)
   • edit the time card
   • calculate payroll
   • review for accuracy
3. Generate a new ACH file for the whole Payroll by going to Tab 8 and clicking Create File and Submit.
   
4. Send the ACH file to the Bank
5. Close the Payroll

Example

In the following example, payroll was processed for employee, Joe Slominany, but his paycheck was incorrect and needed to be voided and reissued.

The screen shots below show:

1. the initial employee ACH 
2. the corresponding ACH file which was created
3. the second check 
4. the ACH file generated (after the void, edit, calculate, and re-generation of a new ACH).

NOTE: The new file only has the correct amount for Joe, it does not show the original ACH for $3,851.50 or it's void.  It only shows the re-issued ACH for $875.50. It still will generate the correct records for all of the other employees checks that were in the initial payroll process.

1. Initial employee ACH receipt
   

2. Corresponding ACH file
   

3. After the check was voided and re-entered Joe's net pay is $875.50
   

4. The new ACH file will only show the new check amount of $875.50 
   

The Payroll is closed

1. Void the ACH Payroll Check by going to Edit Paychecks 
2. Generate a new ACH file for the remaining Payroll records (still in the closed payroll) by going to Tab 8 and clicking Create File; click Submit 
3. Verify all checks are accurate
4. Send the ACH file to the Bank
5. Create a new Payroll Process and create a new check and a new ACH file to replace the voided check
6. Send the single ACH file to the Bank

If an incorrect ACH file was sent to the bank:

If the mistake was caught after the ACH file was generated and the ACH file has already been sent to the Bank, you must first contact the bank. If they have already processed the ACH file, you must proceed according to the instructions of your diocese, accountant, or finance committee.

If they have not processed the ACH file and are willing to remove it, proceed as instructed depending on if the payroll is still open, or if the payroll has been closed.

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Updated June 27, 2023 14:24