How to void or delete a check which was not printed and not flagged as printed

Occasionally, you will go through the create check process without actually printing the check, only to discover the bill was entered incorrectly or you chose the wrong bank account.

Since the check has now been created (assigned a check number although not yet printed) your only options to modify the bill are:

1. Delete the check,  only allowed...
   • when your organization has given you permissions through your login credentials
   • and if the check is in an open accounting month
   • and if the check is not marked on a bank reconciliation
   • You will know if the delete option is available because there is a delete button at the bottom of the checks screen when you pull up the check.
2. Or, to void the check, making a copy of the original bill, then edit the new bill.
   • must be used if delete permissions are not enabled
   • or must be used if the check is in a closed accounting month
   • If you are voiding the check but the check stock is still usable you may want to add an alpha character to the check number to allow you to use the check stock.

How to delete the check: (if delete button is present)

If you have the delete button, you may delete the check. This will remove the check and the software will treat the bill as if no check had ever been created. Then you may edit the bill or assign the check number with the correct date.

How to void the check

If the delete button is not present, you will now want to go through the process of changing the check number and 'fake printing' the check.

1. Go into Checks and click OK at the prompt that tells you that you have unprinted checks from a previous attempt.
2. The Print Checks screen gives you the opportunity to change the check number. We suggest using a check number with a letter in front of it to ensure you keep your check numbers in sequence.
   • To match the check with the bill it was written against, you might change the check number to V###, where ### is the bill number.
   • To change the check number, click into the Check Number field. Changing the check number will allow you to preserve the check number originally assigned to this unprinted check.
     
3. Once you have updated the check number, you will want to 'fake print' the check. This means going through the steps to print the check, only not actually printing the check.
4. When the check PDF displays, close it. Then, mark it as having printed. Fake printing the check will give you the opportunity to remove the check from the print check queue.
5. Now, in the Checks screen, bring up the check you just fake printed and void it.
   • If possible, void it on the check date.
     • Note: You can only void it on the check date if the check date falls within an open Bank Reconciliation period.
     • Otherwise, date the void on the earliest date possible in the open Bank Reconciliation period.
       
     • Make sure to check the box to create a new bill during the void process as shown in this article, How to Delete or Void a check.
     • If the check has been cleared but is still in an open month, you will first need to unclear the check on that reconciliation so you can delete the check.  If the reconciliation is closed, please contact your (Arch)Diocese or support (if not under a(n) (Arch)Diocese to have it reopened.

Updated June 27, 2023 19:45