The parents' names for a sacramental certificate, as well as for the student registration form, are pulled from a child's Member Details under the General Tab, where they appear in a section for Father Name and Mother Name.
There are times when parents' names do not appear on the sacrament certificate in the Sacraments module or on the student registration form in the Religious Education module due to the sequence of events used to create the records. You will be able to correct this error by taking the following steps:
- Open the Member Details for the Student.
- Click on the General tab
- Click on Edit Details.
- If the parents have both a head silhouette with a plus AND minus sign, the parent is correctly linked.
- If there is only a silhouette with a plus sign, the parent is NOT linked. Click on the head silhouette with the plus sign next to the Father's or the Mother's name.
- In the pop-up menu, enter the parent's name, then select their Member record by clicking the radio button next to their name. Then click Accept.
- Repeat for the second parent, if applicable.
- Click on Save & Close.
- The parents' information will now populate the Student Registration Form, the Sacramental Certificate, and the Rosters.
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