How to move a My Own Church username from one family to another

Usually, a My Own Church username would be attached to a member of the wrong family if a family has duplicate records and the username is assigned to a member in the wrong (duplicate) family.

1. Open the member record with the username.
2. Click the General tab and click Edit Details.
3. Delete the username from the member record and click Save.
4. Open the correct member record.
5. Click the General tab and click Edit Details.
6. Enter the username in the Username field.
7. Click Save and then click Edit Details again.
8. Click the key icon next to the username to send a password reset. 

April 17, 2023 19:35