How to correct the transactions when one bill should have been paid with two separate checks but was paid with one

There is only one way a single bill can be paid with more than one check. This can only be done by initially making a partial payment with one check and then by paying the rest with another check.

If you were required to pay one bill with two checks, but instead paid the whole bill with one check, follow these steps to fix it: 

1. Delete or Void the check. 
2. If you void the check, recreate the bill for payment during the void process by marking the option to make a copy of the original bill. 
3. Use the option to partially pay the bill with one check and then pay the balance with another. 

Updated September 26, 2024 13:39