If you are getting the message that an open reconciliation already exists as shown in the image below, it usually means you have started a reconciliation for that account but have not completed (or reconciled) it.
To find out if this is the case, go to Process → Reconciliations → Bank Reconciliation, and review the bank reconciliations list.
- If you see one listed for the account you are currently trying to process without the word (Reconciled), you have found the reason for the error.
- Before creating a new statement, complete or delete the one that has been started for that account.
If you are having difficulty finding an open reconciliation, look at the Non-Reconciled Bank Accounts report. Go to Reports → Analytic Reports → Non-Reconciled Bank Accounts
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