How to reset staff passwords and update staff usernames from within Family Suite
- Under Administration, select Manage Staff.
- Find the user's staff record and click on their name.
- Choose the Assignments tab and then Edit Details.
- To change the staff credentials, do the following:
- Check the email address and make sure it's accurate. If not: 1) Click into the email address field and update it. 2) Click the Save button at the bottom. 3) Click Edit Details again.
- To update the username: 1) Click into the Username field and update it. 2) Click the Save button at the bottom. 3) Click Edit Details again.
- To update the password: Click the Reset Password button.
- You will get an alert telling you that the password reset email has been sent. Click OK.
- You will get an alert telling you that the password reset email has been sent. Click OK.
- Click Save & Close.
You should receive an email with a temporary password pretty immediately. If it doesn't come through, try checking your spam or junk folder.
Although the temporary password may be shorter the permanent password must have 6 digits and it must contain at least 2 numbers.
Related Articles
How to reset my own password for ParishSOFT Family Suite
