How to log in to the Support Center for the first time

Welcome to the ParishSOFT Support Center!  This program allows you to submit requests to our support team more quickly and track the progress of those requests as we work to address any questions or problems that arise as you work.

The first step is to sign in to your profile. From the main page, click the  button in the top-right corner of the screen. If you haven’t created your profile yet, click the link to “Sign up”:

Note the second option.  If you have worked with our support staff in the past, you may already have a profile set up.  In this case, you’ll follow the link to “get a password”.


The first option should be used if this is the first time you’ve attempted to contact our support team.  Click the link to “sign up”, and you’ll be taken to a new window where you’ll enter your name and email address:


After you click the “sign up” button, you’ll receive an email with your password to log in to the Support Center.


If you have already created your profile, enter your email address and the password you received previously.  There is a “forgot my password” link that will allow you to retrieve your password if you have forgotten or lost it:

Click the button to “sign in” and access your profile.

Have more questions? Submit a request



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