Frequently Asked Questions
I accidentally added the wrong customer. How do I delete the family?
We do not currently have the ability to delete customers from the Tuition module.
Can I view all invoices for a family on one page?
Yes. From the Customers page, click the family's name to open their tuition information where you can see past invoice and payment information.
I have a finalized invoice with a mistake. How do I correct it?
Though we cannot currently edit finalized invoices, you can delete an invoice as long as no payments have been applied to that invoice.
Can I delete an invoice?
Invoices that have had payments applied to them cannot be deleted. Invoices that have NOT had payments applied to them can be deleted.
How do I add invoice items that are discounts?
Please see the following article on how to add a discount item.