At first glance, it looks impossible to create a new mail merge template with landscape orientation. But you can produce a mail merge template in landscape orientation if you create it in Microsoft Word and then import it into ConnectNow from the mail merge page.
- Open Microsoft Word, and create a document in landscape orientation. It doesn't have to have any text in it. Save it as a .doc file, and give it a name you will recognize when you browse for it later.
- Begin a mail merge in ConnectNow.
- When the Silverlight window opens, click on "Open Local Template".
- Browse to find the file you created, select it and click "Open".
You should now have a landscape-oriented screen to work from as you create your mail merge template.