DFS Family Directory - Troubleshooting: Error "unable to send map information to server For loop not initialized"

Symptom:

Upon adding a new family, you get an "unable to send map information to server For loop not initialized" message box, and it will still add in the family.  

 

Diagnostics:

Upon adding a new family, you get an "unable to send map information to server For loop not initialized" message box, and you are able to see the family in FD. Then you check the SLQ database two hours later and run the query below with that family DUID.  If the organization is not listed there, then it did not create the record.  This will need to be fixed.  

SELECT * FROM tblMapHistory WHERE DioUniqueID =

Resolution:

You can try a few thing to create it.  

  • Try to update an item in the family record and click update.  Then wait two-three hours and check the SLQ database again.  
  • If there is nothing posted or added to the family record, then try to delete it out and bring it in again.  
  • Have tier 2 do a data fix to create the records.  

 

 

 

 

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