This article contains instructions on using your saved Recovery Code if you cannot access your preferred method of Multi-Factor Authentication. This code should have been stored safely when MFA was initially enabled for your user account. 

Note: If you do not have the Recovery Code from when you set up MFA, please contact Support.

Follow these steps to reset MFA for your ParishSOFT Accounting profile:

1. Log in as Usual
   • Visit the ParishSOFT Accounting login screen.
   • Enter your Email and select Continue.
   • Enter your password and select Continue.
2. Select Try Another Method.

3. Select Recovery Code.

4. Enter the Recovery Code you saved when you set up MFA.
   • Click Continue.

5. Copy the new Recovery Code generated and check the I have safely recorded this code checkbox.
   • Click Continue.

Updated May 15, 2025 19:52