Please take notice this article applies to the New ParishSOFT Platform. If your diocese hasn’t migrated yet, explore our knowledge base for relevant resources.

Note: Sacrament records, as well as pledge and contribution records, are not affected by a deletion. However, the following member-related records are inactive (unavailable) after a deletion: Minister records. Student records, and Milestone records. If the member you want to delete has one or more active ACH transactions or active pledge records (that is, a pledge with a remaining balance), the application cannot delete the record.

1. In the Families tab, navigate to Family Directory > Member List: 
2. Check the records that you want to delete. To select all records listed on a page, check the box next to Member Last Name. You can then deselect the records that you do not want to delete:
3. Click Delete Selected Member:
4. When prompted to confirm the delete, click OK. The selected records are deleted from the Member list.

Note: Due to the amount of information that is associated with a record, the application may require extra time to delete multiple member records at the same time.

Updated October 23, 2025 19:03