Important Notice: This article applies to the New ParishSOFT Platform. If your diocese hasn’t migrated yet, explore our knowledge base for relevant resources.
Update a family record so the family no longer receives envelopes.
- Search for the necessary family record
- Click Edit Details
- Unmark the option to Send Contribution Envelopes
When you remove the Send Contribution Envelope checkmark it automatically prompts you to set the envelope number to 0.
- If your member has an online giving account and therefore is still contributing but does not need a physical envelope, make sure to click "No" in answer to the prompt about setting the envelope number to zero. This will keep the same envelope number for the member, but the member will not receive envelopes.
- If your member does not have an online giving account and also does not want to receive envelopes, click "Yes" in answer to the prompt about setting the envelope number to zero.
Note: All contributions are tied to the Family (or Member) DUID for parishioners. If you remove the envelope number (or set it to 0), it will not affect the contributions of the parishioner. The following article gives a little more detail on this question: What happens to the giving history when I reassign or remove an envelope number?
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